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Exploring the Factors Influencing Physical Distribution in Cold Chain Logistics in Shah Alam, Malaysia

In: Proceedings of the 10th International Conference on Accounting, Management, and Economics (10th ICAME 2025)

Author

Listed:
  • Siti Roshaida Abd Razak

    (Management and Science University)

  • Sudar Mathi Savarich

    (Management and Science University)

  • Siti Hanim Mhd Kudus Mokhtar

    (Management and Science University)

  • Nor Aliza Mohammad Ali

    (Management and Science University)

  • Nordiana Jamaludin

    (Management and Science University)

Abstract

This study investigates what drives physical distribution performance in Shah Alam’s cold-chain logistics by examining four operational factors— product timeline, warehouse management, transportation, and storage conditions. Using a quantitative design, we surveyed 231 employees across cold-chain firms via a five-point Likert instrument. All constructs demonstrated strong internal reliability (Cronbach’s α = 0.850–0.936). Correlation analysis showed positive associations among the predictors and physical distribution, and a multiple regression model exhibited good fit (R = 0.837; R2 = 0.701; Durbin–Watson = 1.95). Results identify warehouse management as the dominant and only robust positive driver of distribution efficiency (β = 1.185, p

Suggested Citation

  • Siti Roshaida Abd Razak & Sudar Mathi Savarich & Siti Hanim Mhd Kudus Mokhtar & Nor Aliza Mohammad Ali & Nordiana Jamaludin, 2026. "Exploring the Factors Influencing Physical Distribution in Cold Chain Logistics in Shah Alam, Malaysia," Advances in Economics, Business and Management Research, in: Mursalim Nohong & Rianda Ridho Hafizh Thaha & Muhammad Try Dharsana & Andi Tenri Harahap & Fakhrul I (ed.), Proceedings of the 10th International Conference on Accounting, Management, and Economics (10th ICAME 2025), pages 1491-1504, Springer.
    • Handle: RePEc:spr:advbcp:978-94-6239-709-5_104
    DOI: 10.2991/978-94-6239-709-5_104
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