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The Influence of Financial Literacy, Perceived Ease, Perceived Security, Perceived Benefits, and Trust on Gen Z’s Decision to Use QRIS

In: Proceedings of the 4th International Conference on Management and Business (ICoMB 2025)

Author

Listed:
  • Aleandra Rizki Berlian

    (Universitas Sarjanawiyata Tamansiswa, Management Study Program, Faculty of Economics)

  • Ratih Kusumawardhani

    (Universitas Sarjanawiyata Tamansiswa, Management Study Program, Faculty of Economics)

Abstract

The objective of this research is to examine how financial literacy, per-ceived usability, perceived security, perceived convenience of use, and per-ceived trust affect Generation Z’s decision to utilize the Indonesian Standard Quick Response Code (QRIS). The rise in QRIS use among Gen-Z is an indication of the transformation of financial behavior driven by the development of digital technology. This study takes a quantitative approach, surveying 100 Generation Z respondents in Yogyakarta. Multiple linear regression was used in SPSS to evaluate the data. The findings indicate that financial literacy and perceived utility have a large positive effect on the decision to use QRIS, but perceived ease of use, perceived security, and trust have a positive but small effect. These results are expected to contribute to the development of policies and strategies to improve digital financial literacy among the younger generation.

Suggested Citation

  • Aleandra Rizki Berlian & Ratih Kusumawardhani, 2026. "The Influence of Financial Literacy, Perceived Ease, Perceived Security, Perceived Benefits, and Trust on Gen Z’s Decision to Use QRIS," Advances in Economics, Business and Management Research, in: Johannes Maysan Damanik & Md. Mahmudul Alam & Suddin Lada (ed.), Proceedings of the 4th International Conference on Management and Business (ICoMB 2025), pages 180-190, Springer.
  • Handle: RePEc:spr:advbcp:978-94-6239-656-2_14
    DOI: 10.2991/978-94-6239-656-2_14
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