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Perceived Supervisor Support as a Mediator: Linking Perceived Organizational Support To Employee Performance

In: Proceedings of the 1st International Conference on Business, Economic, and Social Sustainability (ICOBES 2025)

Author

Listed:
  • Muhammad Arsel

    (Sarjanawiyata Tamansiswa University, Management Study Program)

  • Ignatius Soni Kurniawan

    (Sarjanawiyata Tamansiswa University, Management Study Program)

  • Nala Tri Kusuma

    (Sarjanawiyata Tamansiswa University, Management Study Program)

Abstract

The purpose of this study is to examine the effect of perceived supervisor support as a mediator of perceived organizational support on employee performance. This study uses a quantitative method, with accidental sampling technique, the population used is employees of PT Azizan Wesi Utama Balongan Indramayu with a sample size of 94 respondents. Data were collected through a structured questionnaire and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS. The results of the study indicate that perceived organizational support has a positive and significant effect on perceived supervisor support, perceived supervisor support has a positive and significant effect on employee performance, while perceived organizational support has a positive but insignificant effect on employee performance. Perceived supervisor support acts as a bridge between perceived organizational support and employee performance. This study shows that employee performance will increase if organizational support is well interpreted by superiors through personal attention, reinforcement of self-confidence, and meaningful rewards.

Suggested Citation

  • Muhammad Arsel & Ignatius Soni Kurniawan & Nala Tri Kusuma, 2026. "Perceived Supervisor Support as a Mediator: Linking Perceived Organizational Support To Employee Performance," Advances in Economics, Business and Management Research, in: Syamsul Hadi & Riskin Hidayat & Ambar Lukitaningsih & Ong Lin Dar & Taufik Abd Hakim (ed.), Proceedings of the 1st International Conference on Business, Economic, and Social Sustainability (ICOBES 2025), pages 632-643, Springer.
    • Handle: RePEc:spr:advbcp:978-94-6239-626-5_47
    DOI: 10.2991/978-94-6239-626-5_47
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