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Digital Marketing Transformation and Marketing Team Cohesion: The Role of Work–Life Balance Mediation in Consumer Gender Perspectives – A Conceptual Analysis

In: Proceedings of the 1st International Conference on Business, Economic, and Social Sustainability (ICOBES 2025)

Author

Listed:
  • Wartono Wartono

    (Universitas Sarjanawiyata Tamansiswa)

  • Ambar Lukitaningsih

    (Universitas Sarjanawiyata Tamansiswa)

Abstract

This study aims to analyze the influence of DMT (DMT) on sales team cohesion, with WLB (WLB) as a mediating variable and gender as a control variable. In the digital age, the use of digital tools in marketing improves communication and collaboration efficiency in sales teams, but also poses challenges related to WLB. A good WLBcan minimize conflicts between work and personal life demands, which in turn strengthens team cohesion. However, the effect of this may vary by gender, such that women may be more negatively impacted in terms of combining work and personal responsibilities. This study advances a theoretical framework which connects DMT, WLB and sales team cohesion, along with examining the moderating role of gender on these relationships. Through a conceptual approach, this research provides new insights into the role of WLBin improving team cohesion in the midst of digitalization and how gender influences responses to these changes. The findings of this study are expected to provide guidance for organizations in designing digital strategies that support WLBand improve the effectiveness of sales teams.

Suggested Citation

  • Wartono Wartono & Ambar Lukitaningsih, 2026. "Digital Marketing Transformation and Marketing Team Cohesion: The Role of Work–Life Balance Mediation in Consumer Gender Perspectives – A Conceptual Analysis," Advances in Economics, Business and Management Research, in: Syamsul Hadi & Riskin Hidayat & Ambar Lukitaningsih & Ong Lin Dar & Taufik Abd Hakim (ed.), Proceedings of the 1st International Conference on Business, Economic, and Social Sustainability (ICOBES 2025), pages 348-360, Springer.
  • Handle: RePEc:spr:advbcp:978-94-6239-626-5_26
    DOI: 10.2991/978-94-6239-626-5_26
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