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Unveiling the Mechanisms behind Consumer Loyalty to Domestic Products: The Role of “Vietnamese People Prioritize Using Vietnamese Products” Campaign

In: Proceedings of the International Conference on Emerging Challenges: Business Dynamics in Disruptive Economy (ICECH 2025)

Author

Listed:
  • Quyen-Anh Pham

    (Vietnam National University Hanoi, International School)

  • Yen-Nhi Nguyen

    (Vietnam National University Hanoi, International School)

  • Thuy-Vy Vu

    (Vietnam National University Hanoi, International School)

  • Hong-Ngan Thi Dao

    (Vietnam National University Hanoi, International School)

  • Mai-Huong Vu Tran

    (Vietnam National University Hanoi, International School)

  • My-Trinh Bui

    (Vietnam National University Hanoi, International School)

Abstract

Research purpose: This study aims to explore the relationship between patriotism and willingness to repurchase domestic products among Vietnamese consumers in the context of the “Vietnamese people prioritize using Vietnamese products” campaign. The study draws on the Stimulus-Organism-Response (SOR) framework to build the research model. Research motivation: In the context of global economic integration and increasing competition between domestic and imported goods, this study explores the role of patriotism in shaping Vietnamese consumers’ intention to repurchase domestic products and what key factors are influencing the relationship between them. Research design, approach, and method: The study used quantitative methods with 340 Vietnamese consumers. Structural equation modeling using PLS-SEM was performed to assess the relationships between constructs. Main findings: Patriotism has no direct impact on consumer nationalism or repurchase. Instead, its impact flows through brand reputation, nationalism, product quality and consumer knowledge, with attitudes towards the “Vietnamese people prioritize using Vietnamese goods” campaign further reinforcing intentions and repurchase behavior. Practical/managerial implications: This study highlights the role of patriotic messages in building national brands, combined with improving product quality and information transparency. At the same time, it is necessary to invest in campaigns that evoke national pride, raise product standards and consumer awareness, thereby building loyalty, enhancing economic autonomy and promoting sustainable development for the Vietnamese market.

Suggested Citation

  • Quyen-Anh Pham & Yen-Nhi Nguyen & Thuy-Vy Vu & Hong-Ngan Thi Dao & Mai-Huong Vu Tran & My-Trinh Bui, 2026. "Unveiling the Mechanisms behind Consumer Loyalty to Domestic Products: The Role of “Vietnamese People Prioritize Using Vietnamese Products” Campaign," Advances in Economics, Business and Management Research, in: Nguyen Danh Nguyen & Pham Thi Kim Ngoc (ed.), Proceedings of the International Conference on Emerging Challenges: Business Dynamics in Disruptive Economy (ICECH 2025), pages 482-495, Springer.
  • Handle: RePEc:spr:advbcp:978-94-6239-622-7_29
    DOI: 10.2991/978-94-6239-622-7_29
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