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Students’ Perception of Higher Institutional Support Towards Online Learning Satisfaction: The Mediating Effect of Self-regulated Learning

In: Proceedings of the 10th International Conference on Business, Accounting, Finance and Economics (BAFE 2022)

Author

Listed:
  • Eng Mun Khong

    (Universiti Tunku Abdul Rahman, Faculty of Business and Finance)

  • Ai Na Seow

    (Universiti Tunku Abdul Rahman, Faculty of Business and Finance)

  • Siew Yong Lam

    (Universiti Tunku Abdul Rahman, Faculty of Business and Finance)

Abstract

The emergence of the COVID-19 pandemic has altered the global educational process. Many higher education institutions (HEIs) have quickly shifted the learning mode from physical classrooms to online platforms. Undoubtedly, self-regulated learning (SRL) is the key element that influences student satisfaction in online learning, yet students frequently struggle with the notion of online learning. Thus, it is crucial for learning institutions to facilitate and support their SRL skills. This study aims to examine the influences of perceived institutional support on students’ online learning satisfaction. SRL is served a mediating role. The stimulus–organism–response (S-O-R) model was adopted to support this study. A total of 420 students from private HEIs have voluntarily taken part in the online survey. By using structural equation modelling (SEM) together with bootstrapping, the results proved that students who perceive greater institutional support reported higher online learning satisfaction. Further, institutional support does affect students’ SRL, which in turn affects the level of online learning satisfaction. This implies that it is important for students to integrate SRL into online learning environments to improve their satisfaction. The study is significant for educational institutions to improve the platform design, pedagogical practice, and online course design in the future.

Suggested Citation

  • Eng Mun Khong & Ai Na Seow & Siew Yong Lam, 2023. "Students’ Perception of Higher Institutional Support Towards Online Learning Satisfaction: The Mediating Effect of Self-regulated Learning," Advances in Economics, Business and Management Research, in: Fanyu Chen & Keng Soon William Choo & Voon Hsien Lee & Chooi Yi Wei (ed.), Proceedings of the 10th International Conference on Business, Accounting, Finance and Economics (BAFE 2022), pages 414-433, Springer.
    • Handle: RePEc:spr:advbcp:978-2-494069-99-2_31
    DOI: 10.2991/978-2-494069-99-2_31
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