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Mobile Money Agent Network: Key Towards Digital Financial Inclusion

In: Proceedings of the 10th International Conference on Business, Accounting, Finance and Economics (BAFE 2022)

Author

Listed:
  • Yi Xuan Goh

    (Universiti Tunku Abdul Rahman, Faculty of Business and Finance)

  • Sze Hwei Mah

    (Universiti Tunku Abdul Rahman, Faculty of Business and Finance)

  • Yinn Yinn Yunne Chay

    (Universiti Tunku Abdul Rahman, Faculty of Business and Finance)

Abstract

As the world advances towards digital empowerment, unbanked and underbanked individuals still exist. Therefore, this study is conducted to investigate the key digital-focused determinants that aid in boosting Digital Financial Inclusion (DFI) among emerging countries. By zooming into 45 Emerging Market and Developing Economies (EMDE) countries, quantile regression is executed to validate the variables in explaining DFI, and our findings suggested that mobile money agent is the main contributor for developing countries in achieving high DFI index, followed by digital connectivity. In short, our research could contribute to enhancing the current financial development blueprint by setting the right direction for policymakers and financial service providers to innovate the suitable digital financial products and services in the near future.

Suggested Citation

  • Yi Xuan Goh & Sze Hwei Mah & Yinn Yinn Yunne Chay, 2023. "Mobile Money Agent Network: Key Towards Digital Financial Inclusion," Advances in Economics, Business and Management Research, in: Fanyu Chen & Keng Soon William Choo & Voon Hsien Lee & Chooi Yi Wei (ed.), Proceedings of the 10th International Conference on Business, Accounting, Finance and Economics (BAFE 2022), pages 288-322, Springer.
    • Handle: RePEc:spr:advbcp:978-2-494069-99-2_24
    DOI: 10.2991/978-2-494069-99-2_24
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