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From Digital Maturity to Performance: Mediating Effects of Governance and Resilience in Platform Enterprises

In: Proceedings of the 2025 International Conference on Hybrid Commerce, Human Capital, and Economic Dynamics (ICHCH 2025)

Author

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  • Qinyi Chen

    (Beijing Jiaotong University, School of Economics and Management)

Abstract

With the increasing uncertainty of the global business environment, digital transformation has become a key way for enterprises to improve resilience and performance. In platform enterprises, the strategic governance mechanism is the key bridge between digital capabilities and organizational results. Based on the theories of digital governance, dynamic capability and Organizational Resilience, this study constructs a conceptual model, and verifies it through the comparative case analysis of Alibaba, meituan and xiaohongshu. The results show that the digital maturity is reflected in the integration of infrastructure and management, which requires governance mechanisms at the levels of structure, process and culture to improve resilience. There are differences in governance practices at different stages of development, which determines how enterprises respond to shocks and maintain performance. This study proposes a multi-dimensional framework connecting digital transformation and Organizational Resilience, which provides a new perspective for platform enterprises to build adaptability and long-term competitiveness, and clarifies the intermediary role of governance in the digital era, making contributions to strategic management theory.

Suggested Citation

  • Qinyi Chen, 2026. "From Digital Maturity to Performance: Mediating Effects of Governance and Resilience in Platform Enterprises," Advances in Economics, Business and Management Research, in: Ata Jahangir Moshayedi (ed.), Proceedings of the 2025 International Conference on Hybrid Commerce, Human Capital, and Economic Dynamics (ICHCH 2025), pages 95-103, Springer.
    • Handle: RePEc:spr:advbcp:978-2-38476-585-0_12
    DOI: 10.2991/978-2-38476-585-0_12
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