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Trade-In Promotion and Its Effect on Brand Loyalty and New Vehicle Purchase Intention

In: Proceedings of the International Conference of Economics, Business, and Entrepreneur (ICEBE 2022)

Author

Listed:
  • Usep Suhud

    (Universitas Negeri Jakarta, Faculty of Economic)

  • Pier Palestrini

    (LSPR Communication and Business Institute)

  • Mamoo Allan

    (Jordan University, Faculty of Archaeology and Tourism)

Abstract

Four-wheeled vehicle sales agents carry out various kinds of promotions to attract the attention of old customers, for example, by using trade-in promotion, a program of exchanging an old vehicle owned by a customer of the same brand for a new vehicle. This study examines the effect of trade-in promotion, promotion awareness, attitude toward a purchase, and brand loyalty on purchase intention. The data was collected in Jakarta by involving the owners of four-wheeled vehicles of the Toyota brand. A total of 270 participants were included in the survey, and they were selected using the convenient sampling method. The data were processed using exploratory and structural equation models. As a result, seven hypotheses were accepted that trade-in promotion affected promotion awareness, purchase intention, and attitude toward purchase. In addition, brand loyalty was influenced by promotion awareness and attitude toward a purchase, and purchase intention was influenced by attitude toward purchase and brand loyalty. To date little attention has been paid to trade-in promotion in the field of marketing and thus, this study fills the existing gap in the pertinent literature.

Suggested Citation

  • Usep Suhud & Pier Palestrini & Mamoo Allan, 2023. "Trade-In Promotion and Its Effect on Brand Loyalty and New Vehicle Purchase Intention," Advances in Economics, Business and Management Research, in: Nairobi & Yuliansyah & Habibullah Jimad & Ryzal Perdana & Gede Eka Putrawan & Trio Yuda Septiawan (ed.), Proceedings of the International Conference of Economics, Business, and Entrepreneur (ICEBE 2022), pages 494-507, Springer.
  • Handle: RePEc:spr:advbcp:978-2-38476-064-0_51
    DOI: 10.2991/978-2-38476-064-0_51
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