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Business mediation - consensus instead of compromise

Author

Listed:
  • Csilla Kohlhoffer-Mizser

    (assistant professor Óbuda University Keleti Faculty of Business and Management Institute of Economics and Social Sciences)

Abstract

Mediation is a voluntary process in which an impartial person helps with communication and promotes reconciliation between the parties which will allow them to reach a mutually acceptable agreement. Conflicts arise in every space of our lives, in the life of natural persons and of legal entities. Companies, enterprises, organizations, corporations has to manage their conflicts. With this background, the knowledge about process and methods of alternative dispute resolution (ADR) can help students to be able to solve conflicts with their own competences. During the teaching process we solve a conflict together with the students, from the beginning until the end of the case, so we finish with a binding agreement -the method shows step by step how to reach a reorganization, a resolution in legal or simply in human relationships. With special attention to business mediation we have to try to use consensus based procedure instead of compromise based solution.

Suggested Citation

  • Csilla Kohlhoffer-Mizser, 2018. "Business mediation - consensus instead of compromise," Proceedings- 11th International Conference on Mangement, Enterprise and Benchmarking (MEB 2018),, Óbuda University, Keleti Faculty of Business and Management.
    • Handle: RePEc:pkk:meb018:189-200
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    File URL: http://kgk.uni-obuda.hu/sites/default/files/MEB%202018_Proceedings_w.pdf
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