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HR in TQM, the Importance of TQM in Change Management

Author

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  • Sarolta Várnai

Abstract

usually the analisations of Total Quality Management deal with the technical and operational, also logistical aspects. However, Human Resources play key role in the effective adoptation of TQM philosophy. This article examines the role of HR factors in TQM, and through the analisation of these values, it also positions TQM in Change Management. The paper analyses the importance of the environmental factors (PETS-test) and shows a linkage between these apects and total quality management. Also, through the various aspects of TQM philosophy, the aim of this paper is to prove the presence of HR elements in effective TQM acceptance.

Suggested Citation

  • Sarolta Várnai, 2006. "HR in TQM, the Importance of TQM in Change Management," Proceedings-4th International Conference on Management, Enterprise and Benchmarking (MEB 2006),, Óbuda University, Keleti Faculty of Business and Management.
    • Handle: RePEc:pkk:meb006:331-340
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