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The Digitalization of the European Banking Industry: Some Evidence

In: New Challenges for the Banking Industry

Author

Listed:
  • Santiago Carbó-Valverde

    (University of Valencia
    Funcas)

  • Pedro J. Cuadros-Solas

    (Funcas
    CUNEF Universidad)

  • Cristina Gonnella

    (University of Pisa)

  • Francisco Rodríguez-Fernández

    (Funcas
    University of Granada)

Abstract

The relevance of technology has increased for the banking industry. Improving banks’ technological skills is crucial to compete in a digital post-pandemic context. This chapter examines the digital transformation of the European banking industry by focusing on the annual banks’ expenses on information technology (IT). Using a representative sample of European banks from 2017 to 2021, we find that the ratio of IT expenses to total operating expenses and the ratio of IT expenses to total operating income have increased by 1.02 percentage points (+10.34%) and 0.95 percentage points (+15.82%), respectively. Moreover, becoming a high-IT bank is associated with some bank features. Less capitalized, riskier, more profitable, and less efficient and those banks that exhibit a lower growth of total assets spend more on IT. The chapter also reveals that banks are taking a step forward in critical IT areas such as artificial intelligence, blockchain, cloud computing, biometrics, and big data.

Suggested Citation

  • Santiago Carbó-Valverde & Pedro J. Cuadros-Solas & Cristina Gonnella & Francisco Rodríguez-Fernández, 2023. "The Digitalization of the European Banking Industry: Some Evidence," Palgrave Macmillan Studies in Banking and Financial Institutions, in: Santiago Carbó-Valverde & Pedro J. Cuadros-Solas (ed.), New Challenges for the Banking Industry, chapter 0, pages 255-281, Palgrave Macmillan.
  • Handle: RePEc:pal:pmschp:978-3-031-32931-9_10
    DOI: 10.1007/978-3-031-32931-9_10
    as

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