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Satisfaction and Preferences

In: The Economics of Faith-Based Service Delivery

Author

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  • Quentin Wodon

Abstract

In the previous three chapters, the focus was in large part on the supply side of faith-inspired service delivery, since the market share, reach to the poor, cost and funding sources of FIIs depend in large part on decisions made by the staffs and managers of FIIs, even if they also represent some form of equilibrium between supply and demand in each of the local markets in which FIIs operate. With this last chapter, the focus shifts more to the demand side of service delivery, with a discussion of the satisfaction of households with the services they receive, and the reasons that lead them to rely on faith-inspired facilities.

Suggested Citation

  • Quentin Wodon, 2015. "Satisfaction and Preferences," Perspectives from Social Economics, in: The Economics of Faith-Based Service Delivery, chapter 0, pages 191-226, Palgrave Macmillan.
    • Handle: RePEc:pal:pfschp:978-1-137-34846-3_8
    DOI: 10.1057/9781137348463_8
    as

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