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Financial Markets

In: Survey Research for Managers

Author

Listed:
  • Peter F. Hutton

    (Market & Opinion Research International Ltd (MORI))

Abstract

Summary Financial markets are fast expanding in size and sophistication. An industry which used to service defined market segments has seen these segments increasingly blur at the edges. An industry which used to be able to wait for customers to come to it has woken up to the need to market its services, or suffer the consequences of not so doing. Market research has provided a different perspective within which the banks, insurance companies, building societies and a host of other financial institutions have come to redefine their objectives and priorities for the future. The crude division between the markets for personal and corporate financial services obscures the tremendous diversity of these services. For many of these the industry is only just waking up to the potential for using survey research as a basis for sound decision-making.

Suggested Citation

  • Peter F. Hutton, 1988. "Financial Markets," Palgrave Macmillan Books, in: Survey Research for Managers, chapter 6, pages 133-147, Palgrave Macmillan.
  • Handle: RePEc:pal:palchp:978-1-349-06844-9_6
    DOI: 10.1007/978-1-349-06844-9_6
    as

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