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Learn to Speak Softly … and Listen Hard

In: Developing Global Leaders

Author

Listed:
  • Bob Johnson
  • Rob Oberwise

Abstract

Most Western leaders go into developing countries and talk a lot and listen a little. They often take an authoritative tone and lecture rather than question. Frustrated by what they perceive as a lack of business understanding and sophistication, they speak loudly and impatiently.

Suggested Citation

  • Bob Johnson & Rob Oberwise, 2012. "Learn to Speak Softly … and Listen Hard," Palgrave Macmillan Books, in: Developing Global Leaders, chapter 0, pages 43-67, Palgrave Macmillan.
  • Handle: RePEc:pal:palchp:978-1-137-51213-0_3
    DOI: 10.1007/978-1-137-51213-0_3
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