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Standards: A Behavioural Approach to Management

In: The True Value of CSR

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  • Richard Pettinger

Abstract

The purpose of this chapter is to set out clearly the relationship between established standards of conduct and behaviour, and to draw the link between conduct and behaviour and organizational and managerial performance. This link in turn is a key issue in the determination of specific corporate social values and responsibilities; and so this link is, therefore, at the core of how everyone involved conducts and discharges every obligation that they have. This is a key part of management knowledge, understanding and education; and so a key part of the drive towards the creation and agreement of a professional body of management expertise.

Suggested Citation

  • Richard Pettinger, 2015. "Standards: A Behavioural Approach to Management," Palgrave Macmillan Books, in: Barbara Fryzel (ed.), The True Value of CSR, chapter 16, pages 264-279, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-137-43320-6_16
    DOI: 10.1057/9781137433206_16
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