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Are They Doing Anything Different?

In: Measuring and Maximizing Training Impact

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  • Paul Leone

Abstract

Level 3 describes the amount of actual observable behavior change demonstrated by employees as a result of training. That is, what are employees doing differently (and hopefully better) in the months after the formal training event ends? You can measure post-training behavior anywhere from a day to a year after training, but I recommend 3 months because it’s short enough to still be fresh and long enough to give trainees time to demonstrate some level of sustained improvement. At this three-month period, you will ask participants and coworkers to assess very specific and observable behaviors.

Suggested Citation

  • Paul Leone, 2014. "Are They Doing Anything Different?," Palgrave Macmillan Books, in: Measuring and Maximizing Training Impact, chapter 0, pages 37-72, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-137-41048-1_4
    DOI: 10.1057/9781137410481_4
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