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Retail Detail: The Work and The Workers

In: Revolutionizing Retail

Author

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  • Kendra Coulter

Abstract

Retail stores crowd modern landscapes, filled with people shopping for necessities, indulgences, gifts, and items that will bring sustenance, pleasure, healing, escapism, knowledge, and mobility. Retail is a normalized and ubiquitous part of life, but, at the same, the realities of working in the sector are not well understood by outsiders. What is the retail sector? Who are retail workers? What does retail work involve? This chapter answers all of these questions and more by illuminating and explaining the work and the workers.

Suggested Citation

  • Kendra Coulter, 2014. "Retail Detail: The Work and The Workers," Palgrave Macmillan Books, in: Revolutionizing Retail, chapter 0, pages 19-53, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-137-36116-5_2
    DOI: 10.1057/9781137361165_2
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