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Managing to the Hidden Side of Work

In: Beyond the Job Description

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  • Jesse Sostrin

Abstract

MANAGING IS A CHALLENGE IN any environment. Even when you know what your employees’ true priorities, opportunities, and challenges are, it can be difficult to establish expectations and accountabilities and sustain the ongoing conversations required to support their performance over time. However, managing the true challenges of work with the mind-set of the SMW creates an impossible situation.

Suggested Citation

  • Jesse Sostrin, 2013. "Managing to the Hidden Side of Work," Palgrave Macmillan Books, in: Beyond the Job Description, chapter 0, pages 173-182, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-137-33741-2_15
    DOI: 10.1057/9781137337412_15
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