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Exploring the Determinants and Dimensionality of SME e-Collaboration Trust

In: Understanding Organizations in Complex, Emergent and Uncertain Environments

Author

Listed:
  • Lois Burgess
  • Belinda Parrish
  • Michael Jones
  • Lorenzo Seritti

Abstract

Summary SMEs are now an important and integral part of a country’s economy and have been acknowledged as being very different to their larger counterparts (Street and Meister, 2004). The economic viability of many economies is dependent on the survival and future growth of this sector. However, small firms are increasingly exposed to competition from larger, resource-rich firms; therefore, it is not uncommon for SMEs to become involved in collaborations to grow their business, increase their competitive position and leverage opportunities presented by new technologies (e-Collaboration) (Lawson and Hol, 2007). Although emerging research suggests that e-Collaboration is vital for the future survival of small to medium-sized businesses (Henttonen and Blomqvist, 2005; Lawson and Hol, 2007), it also stresses that dealing with issues surrounding trust becomes of paramount importance. This chapter presents a discussion on the role and importance of trust in collaborative SME environments and provides a starting point from which to develop an understanding of SME e-Collaboration trust, its determinants and dimensionality.

Suggested Citation

  • Lois Burgess & Belinda Parrish & Michael Jones & Lorenzo Seritti, 2012. "Exploring the Determinants and Dimensionality of SME e-Collaboration Trust," Palgrave Macmillan Books, in: Anabella Davila & Marta M. Elvira & Jacobo Ramirez & Laura Zapata-Cantu (ed.), Understanding Organizations in Complex, Emergent and Uncertain Environments, chapter 7, pages 129-142, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-137-02608-8_7
    DOI: 10.1057/9781137026088_7
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