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Data Analysis and Results

In: The Theory of Culture-specific Total Quality Management

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  • Carlos Noronha

Abstract

In this chapter, the profiles of the sampled companies are firstly introduced. Exploratory as well as confirmatory factor analyses are then conducted on the TQM and CCV surveys in order to uncover the underlying factors of quality climate, quality processes, quality methods, quality results, and Chinese cultural values. Finally, alternative models as suggested in Chapters 4 and 5 are postulated to test the proposed four-proposition framework so as to generate the culture-specific TQM model.

Suggested Citation

  • Carlos Noronha, 2002. "Data Analysis and Results," Palgrave Macmillan Books, in: The Theory of Culture-specific Total Quality Management, chapter 6, pages 89-113, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-51235-1_6
    DOI: 10.1057/9780230512351_6
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