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The Organization, Concreteness, Complexity

In: The Customer’s Victory

Author

Listed:
  • François Dupuy

Abstract

Part I will focus on how organizations are affected by the ‘customer’s victory’ which is another and simple way to translate ‘globalization’. This is not to say that we will enter into the debate on how corporate structures could adapt to a more competitive marketplace, or discuss the beneficial effects of matrix-like organization as opposed to vertical companies, nor even the virtues of centralization in light of the problems which can be caused by excessive decentralization. This would be to return to the familiar debate on types of organizational structure, a debate which, beginning with Taylor, occupies an important place in the literature. Ever since Henri Mintzberg’s seminal work,1 ‘structure’ has consistently been a topic of great interest.2 Some even consider structural change to be the mainspring, the cornerstone of organizational change.

Suggested Citation

  • François Dupuy, 1999. "The Organization, Concreteness, Complexity," Palgrave Macmillan Books, in: The Customer’s Victory, chapter 1, pages 21-35, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-50969-6_2
    DOI: 10.1057/9780230509696_2
    as

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