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The Case For and Against the Use of Management Tools and Techniques

In: The Right Tools for the Job

Author

Listed:
  • Andrew Cox
  • Chris Lonsdale
  • Joe Sanderson
  • Glyn Watson

Abstract

The amusing quote above might lead one to conclude that business managers are the unwitting dupes of unscrupulous academics and consultants selling snake oil. Yet the major argument in this volume, which reports the findings from a survey of the use and performance of business management tools and techniques across 237 firms in 16 different industrial sectors, is that managers are not always as gullible as some may believe (Micklethwaite & Wooldridge, 1996). Indeed, the research reported here shows that there is a definite link between the willingness of managers to use management tools and techniques and the risks that have to be managed given the functions and the types of industry sectors that they operate in. This implies that there is evidence of practitioners being able to understand when specific tools and techniques are appropriate (the right tools for the job) and also when they are not (the wrong tools for the job).

Suggested Citation

  • Andrew Cox & Chris Lonsdale & Joe Sanderson & Glyn Watson, 2005. "The Case For and Against the Use of Management Tools and Techniques," Palgrave Macmillan Books, in: The Right Tools for the Job, chapter 1, pages 3-24, Palgrave Macmillan.
  • Handle: RePEc:pal:palchp:978-0-230-50920-7_1
    DOI: 10.1057/9780230509207_1
    as

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