IDEAS home Printed from https://ideas.repec.org/h/pal/palchp/978-0-230-27522-5_8.html
   My bibliography  Save this book chapter

Debt Recovery (Late Stage Delinquency)

In: The Management of Consumer Credit

Author

Listed:
  • Steven Finlay

Abstract

When collections action has failed to persuade a customer to pay the arrears on their account, or the relationship with a customer has broken down, then the account will be transferred to debt recovery (sometimes referred to as late stage delinquency, late stage collections or recoveries). Transfer to debt recovery usually occurs when an account is between 60 and 120 days past its due date (2–4 months in arrears), but each lender has its own policy about when accounts should be transferred. Once in debt recovery the goal is to recover as much of the outstanding debt as possible in order to minimize the losses due to bad debt write-off. If a good rapport with the customer can be maintained then that is all well and good, but it is not a priority.

Suggested Citation

  • Steven Finlay, 2010. "Debt Recovery (Late Stage Delinquency)," Palgrave Macmillan Books, in: The Management of Consumer Credit, edition 0, chapter 8, pages 147-153, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-27522-5_8
    DOI: 10.1057/9780230275225_8
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pal:palchp:978-0-230-27522-5_8. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.palgrave.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.