IDEAS home Printed from https://ideas.repec.org/h/pal/palchp/978-0-230-27410-5_11.html
   My bibliography  Save this book chapter

Envisioning Futures in Work and Career in Large Transnational Call Centres in India

In: Trade, Labour and Transformation of Community in Asia

Author

Listed:
  • Jennifer Jarman

Abstract

This chapter explores the ways in which people who participate in India’s booming call centre outsourcing industry view the potentialities and constraints of their careers and the overall development of the sector. It is premised on the understanding that people have a degree of agency in their decision-making processes and that their under-standings of what this industry might bring to India are important in terms of understanding what it eventually will bring to India. It is also premised on the assumption that call centres are situated in different environments in different parts of the world, and that this place-specific social context has influence in shaping the differentiated development of the industry.

Suggested Citation

  • Jennifer Jarman, 2009. "Envisioning Futures in Work and Career in Large Transnational Call Centres in India," Palgrave Macmillan Books, in: Michael Gillan & Bob Pokrant (ed.), Trade, Labour and Transformation of Community in Asia, chapter 11, pages 257-280, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-27410-5_11
    DOI: 10.1057/9780230274105_11
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pal:palchp:978-0-230-27410-5_11. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.palgrave.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.