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Develop a Culture of Respect

In: Missing Pieces

Author

Listed:
  • Jean-Pierre Brun

    (Université Laval)

  • Cary Cooper

    (Lancaster University)

Abstract

When we think about problems of respect and civility in workplaces, we all tend to imagine the worst situations— the ones that lead to ugly disputes, tense conflicts, acts of physical violence and even homicides. Such situations do exist and greatly affect workplaces. We must not, however, lose sight of the many other situations where lack of respect or incivility emits much weaker signals. These other situations include not saying “hello,” showing scorn or ridicule, forgetting to say “thank you” or being bossy. These acts or attitudes of disrespect are legion, and represent around 20 percent of managers’ work time. Beyond these figures, all of us can give examples of disrespect.

Suggested Citation

  • Jean-Pierre Brun & Cary Cooper, 2009. "Develop a Culture of Respect," Palgrave Macmillan Books, in: Missing Pieces, chapter 0, pages 59-77, Palgrave Macmillan.
  • Handle: RePEc:pal:palchp:978-0-230-23354-6_5
    DOI: 10.1057/9780230233546_5
    as

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