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Customer Relationship Management and Business Intelligence

In: Advances in Customer Relationship Management

Author

Listed:
  • Aida Habul
  • Amila Pilav-Velic

Abstract

No abstract is available for this item.

Suggested Citation

  • Aida Habul & Amila Pilav-Velic, 2012. "Customer Relationship Management and Business Intelligence," Chapters, in: Daniel Catalan-Matamoros (ed.), Advances in Customer Relationship Management, IntechOpen.
  • Handle: RePEc:ito:pchaps:49723
    DOI: 10.5772/30551
    as

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    File URL: https://www.intechopen.com/chapters/35307
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    Citations

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    Cited by:

    1. Amila Pilav-Velic & Anes Hrnjic & Ljubica Milanovic Glavan & Azra Hanic, 2015. "Added Values Of Social Crm: The Examination Of Customer Perspective," Economic Review: Journal of Economics and Business, University of Tuzla, Faculty of Economics, vol. 13(1), pages 59-72, May.
    2. Siniša Arsić & Koviljka Banjević & Aleksandra Nastasić & Dragana Rošulj & Miloš Arsić, 2018. "Family Business Owner as a Central Figure in Customer Relationship Management," Sustainability, MDPI, vol. 11(1), pages 1-19, December.

    More about this item

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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