IDEAS home Printed from
MyIDEAS: Log in (now much improved!) to save this book chapter

ECQA Support for Business Process Manager Training and Certification

Listed author(s):
  • Anca Draghici

    (Politehnica University of Timisoara, Romania)

  • George Draghici

    (Politehnica University of Timisoara, Romania)

  • Tomislav Rozman

    (Bicero d.o.o., Slovenia)

  • Romana Vajde-Horvat

    (ProHuman d.o.o., Slovenia)

Taking the opportunity offer by Education, Audiovisual and Culture Executive Agency through the Lifelong Learning Programme (LLP), in the context of this article, there will be presented a successful and new initiative/project for the Business Process Manager (BPM) skills development (training and certification). This initiative is a Transfer of Innovation action from Slovenia to Romania in the framework of a Leonardo da Vinci project. The paper content is focused on two main issues: (1) the BPM training materials development through the preliminary skill card establishment, and (2) the description of the European Certification and Qualification Association (ECQA) schema that establish the learning and certification procedures for many professions including BPM. The described approach is a classical one for skill set provision (qualification – certification) on the ECQA platform ( The presented CertiBPM skill card (training program structure) is the result of virtual and face-to-face meetings of the partners involved in the project. The certification procedure allows total and partial certificates. The defined skill set map will allow the training materials development. For Romania, these will be included in the master programs in the field of production management that already exist because most of the master students are also employees and they express specific needs for the BPM certificates.

If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.

File URL:
File Function: full text
Download Restriction: no

File URL:
File Function: Conference Programme
Download Restriction: no

in new window

This chapter was published in: Anca Draghici & George Draghici & Tomislav Rozman & Romana Vajde-Horvat , , pages 375-384, 2011.
This item is provided by International School for Social and Business Studies, Celje, Slovenia in its series Knowledge as Business Opportunity: Proceedings of the Management, Knowledge and Learning International Conference 2011 with number 375-384.
Handle: RePEc:isv:mklp11:375-384
Contact details of provider: Web page:

No references listed on IDEAS
You can help add them by filling out this form.

This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

When requesting a correction, please mention this item's handle: RePEc:isv:mklp11:375-384. See general information about how to correct material in RePEc.

For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Alen Ježovnik)

If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

If references are entirely missing, you can add them using this form.

If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

Please note that corrections may take a couple of weeks to filter through the various RePEc services.

This information is provided to you by IDEAS at the Research Division of the Federal Reserve Bank of St. Louis using RePEc data.