ECQA Support for Business Process Manager Training and Certification

Taking the opportunity offer by Education, Audiovisual and Culture Executive Agency through the Lifelong Learning Programme (LLP), in the context of this article, there will be presented a successful and new initiative/project for the Business Process Manager (BPM) skills development (training and certification). This initiative is a Transfer of Innovation action from Slovenia to Romania in the framework of a Leonardo da Vinci project. The paper content is focused on two main issues: (1) the BPM training materials development through the preliminary skill card establishment, and (2) the description of the European Certification and Qualification Association (ECQA) schema that establish the learning and certification procedures for many professions including BPM. The described approach is a classical one for skill set provision (qualification – certification) on the ECQA platform (www.ecqa.org). The presented CertiBPM skill card (training program structure) is the result of virtual and face-to-face meetings of the partners involved in the project. The certification procedure allows total and partial certificates. The defined skill set map will allow the training materials development. For Romania, these will be included in the master programs in the field of production management that already exist because most of the master students are also employees and they express specific needs for the BPM certificates.