Modern Concepts Of Relationship Management In The Supply Chain

Relationship between the supplier and the recipient of the enterprise market is gaining importance especially under conditions of growth intensity of competition that characterize the current economy. The changes in strategy with respect to suppliers is most likely caused by not only the pressure of a turbulent environment, but also more and more conscious desire to continuously improve the organization's operations. Functioning to reduce costs and improve the quality of customer service is a crucial priority for many companies. Subject appears to be important mainly due to the fact that the current relationship skills are factor in the smooth functioning of the organization which links complex, global supply chains. Building relationships in supply chain is a prerequisite in improving the organization and processes realized in it, not only with the use of standards for the management of quality, environment and safety, as well as other tools such as the Toyota Production System (TPS), Six Sigma or Lean Management. The need for continuous adaptation to changing conditions, often called agility in action, is a big challenge for entrepreneurs. The progressive dynamics of changes force organizations to take new measures to ensure business continuity. The aim of the study is to identify concepts used today in relationship management in the supply chain. It cites the relevant facts reported in the literature and the results of research carried out in the form of direct interview realized in various industries. Improvement of relations between contractors seems to be not only the present, but also important from the point of view of strategy formulation and logistics management. Diagnosis practical aspects observed directly in companies, may constitute an important contribution to the development of theoretical elements of knowledge in the field of logistics.