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Platform scope and value creation in digital platforms

In: Research Handbook on Digital Strategy

Author

Listed:
  • Ramya K. Murthy
  • Anoop Madhok

Abstract

Digital platform ecosystems are at the core of value creation in the digital era and a vital part of the digital strategy of firms. The generative nature of digital technologies makes it difficult for a platform sponsor to conceptualize and produce all potential product variations. Hence, co-creating value with autonomous third-party complementors is imperative. However, platform sponsors face unique uncertainties in enabling such value co-creation as often both the complementors and their value-enhancing complements are unknown ex ante. We demonstrate how platform scope, encompassing three elements - platform technology, sponsor, and market scope - helps the platform sponsor manage uncertainties in value co-creation by attracting the right set of complementors and fostering a predictable set of complements. We discuss the implications of the scope choices for value co-creation and digital strategy of firms and highlight key areas for future research.

Suggested Citation

  • Ramya K. Murthy & Anoop Madhok, 2023. "Platform scope and value creation in digital platforms," Chapters, in: Carmelo Cennamo & Giovanni B. Dagnino & Feng Zhu (ed.), Research Handbook on Digital Strategy, chapter 7, pages 143-158, Edward Elgar Publishing.
  • Handle: RePEc:elg:eechap:20348_7
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