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Performance In Service Sector Subsidiaries: Is It About Who You Know Or What You Know?

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  • Sven Dahms

    (James Cook University Singapore, Singapore)

Abstract

The purpose of the study is to investigate the performance determinants of foreign-owned service sector subsidiaries located in Taiwan. We focus in particular on the dimensions of intra- and inter-organizational networks and subsidiary competencies. Data has been collected via a large-scale questionnaire survey of managing directors and analyzed using structured equation modelling and fuzzy set qualitative comparative analysis techniques. This research provides more fine-grained insights in the nature and impact of competencies and networks than previous studies in distinguishing between sub-dimensions of business and non-business networks as well as primary and supportive subsidiary competencies. While our results confirm the importance of intra-organizational network strength as a key determinant of for subsidiary performance, we also show that combinations of inter-organizational network strength and competencies can determine performance in a number of subsidiaries in our sample.

Suggested Citation

  • Sven Dahms, 2018. "Performance In Service Sector Subsidiaries: Is It About Who You Know Or What You Know?," ABEM Conference Proceedings, Academy of Business and Emerging Markets (ABEM), Canada, number 023400, July.
    • Handle: RePEc:ris:abemcp:023400
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