IDEAS home Printed from https://ideas.repec.org/b/kab/monogr/27.html
   My bibliography  Save this book

Digitalization and digital competencies in the public sector and the public administration specialists' education

Author

Listed:
  • Margarita Bogdanova

    (D. A. Tsenov Academy of Economics – Svishtov)

  • Vanya Banabakova

    (Vasil Levski National Military University, Veliko Tarnovo)

  • Julian Vasilev

    (University of Economics – Varna)

  • Desislava Serafimova

    (University of Economics – Varna)

  • Evelina Parashkevova-Velikova

    (D. A. Tsenov Academy of Economics – Svishtov)

  • Victoria Mihaylova-Atanasova

    (University of Economics – Varna)

  • Bulent Dahilov

    (Kubrat municipality)

Abstract

This study examines the digital competencies of specialists in the public sector and the education of students in Public Administration. The study aims to examine the multifaceted impact of digitalization on service provision in the public sector, outline trends and challenges related to the growing demand for digital competence among those working in it, and offer opportunities for improving digital literacy, including through appropriate educational approaches for students in Public Administration. The study is structured in five chapters and was developed by different teams of authors, reflecting the various aspects of studying the issues of digitalization and digital competence of specialists in public administration. Chapter one examines the problems and features of risk management in the context of Bulgaria's digital transformation of the public sector. Chapter two aims to identify the opportunities and benefits of digitalization and the development of digital competencies in the provision of social services, as well as the logistics for their implementation, with the aim of better service and, respectively, a higher quality of life for people with specific needs. Chapter three examines the problems of digitalization and digital competencies in public administration, reflecting two perspectives: an IT specialist working in municipal administration and a habilitated informatics lecturer. Chapter four analyzes the understanding of students' digital literacy in Public Administration, examines their current state, and outlines guidelines for their future improvement by applying competency-based educational approaches. Chapter five examines the challenges of applying artificial intelligence in the context of the digital transformation of the public sector and e-government. As a result, an integrated approach to public administration training is proposed, focusing on the widespread application of artificial intelligence and developing a framework of skills that guarantees a thorough understanding of all applied aspects of artificial intelligence in the public sector.

Suggested Citation

  • Margarita Bogdanova & Vanya Banabakova & Julian Vasilev & Desislava Serafimova & Evelina Parashkevova-Velikova & Victoria Mihaylova-Atanasova & Bulent Dahilov, 2025. "Digitalization and digital competencies in the public sector and the public administration specialists' education," Monographic library "Knowledge and business" Varna, Publishing house "Knowledge and business" Varna, number 27, December.
    • Handle: RePEc:kab:monogr:27
    as

    Download full text from publisher

    File URL: https://eknigibg.net/monogr/2025.02_Desislava_Serafimova_et_al.pdf
    Download Restriction: no
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kab:monogr:27. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Julian Vasilev (email available below). General contact details of provider: https://edirc.repec.org/data/kbvarbg.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.