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Diálogos Gerenciales No. 04. Edición especial Total Quality Management (T.Q.M.)


  • Luis Fernando Restrepo Puerta


Desde el punto de vista de la administración estratégica, algunos gerentes colombianos aportan su experiencia en el mejoramiento permanente, que requiere líderes comprometidos con el proceso, que además de tomar decisiones involucren a los empleados para que en conjunto se logren las metas de calidad total.

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  • Luis Fernando Restrepo Puerta, 2001. "Diálogos Gerenciales No. 04. Edición especial Total Quality Management (T.Q.M.)," Books, Universidad Externado de Colombia, Facultad de Administración de Empresas, edition 1, volume 1, number 17, EJSER Sep.
  • Handle: RePEc:ext:admone:17

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    competitividad; empresas colombianas.;


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