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The Impact of Cultural Intelligence on Organisational Performance: Applied Study in Sample of Jordanian Pharmaceutical Companies

Author

Listed:
  • Najm Abood Najm

    (Al-Zaytoonah University of Jordan, Amman, Jordan)

  • Aya Y. Zaghari

    (Al-Zaytoonah University of Jordan, Amman, Jordan)

Abstract

The aim of this study is to determine the impact of cultural intelligence in its four dimensions (metacognitive, cognitive, motivational and behavioural) on organisational performance based on three criteria: productivity, profitability and market share in Jordanian pharmaceutical companies. The study is sought to provide a broad review of the literature of cultural intelligence and administrative practices in the field of business administration and research in different parts. The results of the study confirmed that there is an impact of three dimensions of cultural intelligence (metacognitive, cognitive, behavioural) on organisational performance (productivity, profitability, market share), while the motivational dimension has no impact on all three performance criteria in Jordanian pharmaceutical companies.

Suggested Citation

  • Najm Abood Najm & Aya Y. Zaghari, 2020. "The Impact of Cultural Intelligence on Organisational Performance: Applied Study in Sample of Jordanian Pharmaceutical Companies," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 19(02), pages 1-24, June.
    • Handle: RePEc:wsi:jikmxx:v:19:y:2020:i:02:n:s0219649220500100
    DOI: 10.1142/S0219649220500100
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