IDEAS home Printed from https://ideas.repec.org/a/wsi/jikmxx/v14y2015i01ns0219649215500082.html
   My bibliography  Save this article

Factors Impacting the Implementation of Enterprise Content Management Systems

Author

Listed:
  • Stephanie Burnett Horne

    (College of Information, University of North Texas, USA)

  • Suliman Hawamdeh

    (College of Information, University of North Texas, USA)

Abstract

Enterprise content management (ECM) is a new and fast growing area. It is still undergoing the same defining process as predecessor systems such as decision support and enterprise resource systems. A qualitative case study was conducted to identify key factors that impact the success of ECM systems implementations. A theoretical framework was developed from the information systems (ISs) literature resulting in a research model defining five categories of factors that impact ECM implementation success with these questions: Are there managerial, user, task, technological and content related factors that impact ECM implementation success? The research model was tested using a mix methods approach. Content analysis of the project documentations and interviews of 15 team leads and members that implemented ECM systems within their departments in their organization. The results included 12 factors that were supported by the interview data as well as the content analysis of related project documents.

Suggested Citation

  • Stephanie Burnett Horne & Suliman Hawamdeh, 2015. "Factors Impacting the Implementation of Enterprise Content Management Systems," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 14(01), pages 1-11.
    • Handle: RePEc:wsi:jikmxx:v:14:y:2015:i:01:n:s0219649215500082
    DOI: 10.1142/S0219649215500082
    as

    Download full text from publisher

    File URL: http://www.worldscientific.com/doi/abs/10.1142/S0219649215500082
    Download Restriction: Access to full text is restricted to subscribers
    File URL: https://libkey.io/10.1142/S0219649215500082?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Bassam Hasan, 2018. "Effects of General and ERP Self-Efficacy Beliefs on the Acceptance of ERP Systems," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 17(03), pages 1-18, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wsi:jikmxx:v:14:y:2015:i:01:n:s0219649215500082. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Tai Tone Lim (email available below). General contact details of provider: http://www.worldscinet.com/jikm/jikm.shtml .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.