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Challenges of Organizations’ Adoption of Industrial IoT Platforms — Results of a Delphi Study

Author

Listed:
  • Laurin Arnold

    (FIM Research Center for Information Management, University of Bayreuth, Branch Business & Information Systems Engineering of Fraunhofer FIT, Wittelsbacherring 10, 95444 Bayreuth, Germany)

  • Philip Karnebogen

    (FIM Research Center for Information Management, Augsburg Technical University of Applied Sciences, Branch Business & Information Systems Engineering of Fraunhofer FIT, Alter Postweg 101, 86159 Augsburg, Germany)

  • Nils Urbach

    (Research Lab for Digital Innovation & Transformation, Frankfurt University of Applied Sciences, Nibelungenplatz 1, 60318 Frankfurt am Main, Germany4FIM Research Center for Information Management, Branch Business & Information Systems Engineering of Fraunhofer FIT, Wittelsbacherring 10, 95444 Bayreuth, Germany)

Abstract

Companies are still reticent about adopting IIoT platforms, and research has not yet explained the underlying challenges that impede such adoption. Uncovering these obstacles can open avenues for research and practice to realize the intended potential. We take a holistic perspective on technological, organizational, and environmental challenges that impede organizations’ adoption of IIoT platforms, which we identify in a Delphi study with 22 international experts from academia and practice. Besides identifying 29 challenges, our research reveals the comparative relevance of individual challenges, uncovering differences in perceptions between academics and practitioners. The study contributes to the diffusion of IIoT platforms in research and practice.

Suggested Citation

  • Laurin Arnold & Philip Karnebogen & Nils Urbach, 2023. "Challenges of Organizations’ Adoption of Industrial IoT Platforms — Results of a Delphi Study," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 20(06), pages 1-37, October.
    • Handle: RePEc:wsi:ijitmx:v:20:y:2023:i:06:n:s0219877023500414
    DOI: 10.1142/S0219877023500414
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