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Matching Co-innovation Project Types to Diverse Customer Relationships: Perspective of an Industrial Technology Supplier

Author

Listed:
  • Tuula Lehtimäki

    (Oulu Business School, University of Oulu, P.O. Box 4600, FI-90014, Finland)

  • Hanna Komulainen

    (Oulu Business School, University of Oulu, P.O. Box 4600, FI-90014, Finland)

Abstract

Co-innovation between suppliers and their customers provides important benefits but is not without challenges. Especially in technologically complex industrial context co-innovation projects need careful planning and preparing. Through eight cases, this qualitative study takes the perspective of the supplier and empirically identifies three types of supplier-customer co-innovation projects and for each project type, the supplier’s co-innovation goal, potential matching customer relationships, and related managerial benefits and challenges are described. The results contribute to the co-innovation research by presenting a framework for matching supplier’s co-innovation goals to customer relationship types, which brings out the variety of co-innovation projects that even a single supplier can face and must manage.

Suggested Citation

  • Tuula Lehtimäki & Hanna Komulainen, 2021. "Matching Co-innovation Project Types to Diverse Customer Relationships: Perspective of an Industrial Technology Supplier," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 18(01), pages 1-29, February.
    • Handle: RePEc:wsi:ijitmx:v:18:y:2021:i:01:n:s0219877020500480
    DOI: 10.1142/S0219877020500480
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