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Achieving Manufacturing Flexibility: The Role Of People, Technology, Innovation And Continuous Improvement

Author

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  • HAIRULLIZA MOHAMAD JUDI

    (Industrial Computing Department, Faculty of Information Sciences and Technology, National University of Malaysia, Bangi, 43600 UKM, Malaysia)

  • ROGER BEACH

    (School of Management, University of Bradford, Emm Lane BD9 4JL Bradford, United Kingdom)

Abstract

This study examines the contribution of a pair of opposite factors: technology versus people, and innovation vs. continuous improvement to obtain manufacturing flexibility. These factors are opposing as they play different roles in TQM and BPR. An exploratory multiple case study was conducted that involves three Malaysian manufacturing companies from electronic and electric sector. The results show that flexibility could not be achieved through technology solely, but by combining technology with people, the required outcome is attainable. By applying innovation and continuous improvement simultaneously, it will yield better flexibility than if only one of them was used. The contribution of these factors in the selected manufacturing setting could guide practitioners to obtain flexibility and verify the research model that could be tested further in a survey.

Suggested Citation

  • Hairulliza Mohamad Judi & Roger Beach, 2010. "Achieving Manufacturing Flexibility: The Role Of People, Technology, Innovation And Continuous Improvement," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 7(02), pages 161-181.
    • Handle: RePEc:wsi:ijitmx:v:07:y:2010:i:02:n:s0219877010001891
    DOI: 10.1142/S0219877010001891
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    Cited by:

    1. Murat Danisman & Erkut Akkartal, 2023. "Defining a New Business Model for Sustainable Biomass Production from Forestry Residues in T rkiye by Using TRIZ," International Journal of Energy Economics and Policy, Econjournals, vol. 13(3), pages 243-253, May.
    2. Sima Sabahi & Mahour M. Parast, 2023. "An operations and supply chain management perspective to product innovation," Operations Management Research, Springer, vol. 16(2), pages 808-829, June.
    3. Kasper Edwards & Robert G. Cooper & Tomas Vedsmand & Giulia Nardelli, 2019. "Evaluating the Agile-Stage-Gate Hybrid Model: Experiences From Three SME Manufacturing Firms," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 16(08), pages 1-32, December.

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