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Business Impact Of Technology Piloting — Model For Analysis In Different Phases Of Development Cycle

Author

Listed:
  • RAIJA SUIKKI

    (Nokia, P.O. Box 300, FIN-90401 Oulu, Finland)

  • HARRI HAAPASALO

    (University of Oulu, Department of Industrial Engineering and Management, P.O. Box 4610, FIN-90014 University of Oulu, Finland)

Abstract

The challenge of companies in today's turbulent business environment is to identify customers' requirements when technology platforms and products are still in development and customers lack experience with the products. This paper presents experiences from piloting new technologies in telecommunications industry and proposes piloting as a means to introduce new products and applications. To date, piloting has been mostly considered as black box; there is no general or facilitated description for piloting process. This study opens piloting up to a process embedded in new product development (NPD). This study validates the probe and learn process and shows the importance of customer involvement in providing new innovations and enhancement ideas in technologically advanced environment. This paper presents and facilitates the actual process of piloting in order to manage it. Benefits of piloting are verified.

Suggested Citation

  • Raija Suikki & Harri Haapasalo, 2006. "Business Impact Of Technology Piloting — Model For Analysis In Different Phases Of Development Cycle," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 3(02), pages 209-235.
    • Handle: RePEc:wsi:ijitmx:v:03:y:2006:i:02:n:s0219877006000776
    DOI: 10.1142/S0219877006000776
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