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Collaboration And Conflict In Software Review Meetings

Author

Listed:
  • GIOVANA B. R. LINHARES

    (Graduate Program in Informatics (PPGI), Universidade Federal do Rio de Janeiro, Rio de Janeiro, RJ 20010-974, Brazil)

  • MARCOS R. S. BORGES

    (Graduate Program in Informatics (PPGI), Universidade Federal do Rio de Janeiro, Rio de Janeiro, RJ 20010-974, Brazil)

  • PEDRO ANTUNES

    (School of Information Management, Victoria University of Wellington, PO Box 600, Wellington 6140, New Zealand)

Abstract

This paper discusses the collaboration-conflict process: a binomial process mixing collaboration and conflict. We applied the collaboration-conflict process to Software Review Meetings, commonly adopted to verify the functional specification of software. We developed a groupware tool demonstrating the dynamics of the collaboration-conflict process in review meetings. We also provide results from an experiment with the tool in a software engineering firm. The results show that the collaboration-conflict process promotes argumentation and generates better reviews.

Suggested Citation

  • Giovana B. R. Linhares & Marcos R. S. Borges & Pedro Antunes, 2012. "Collaboration And Conflict In Software Review Meetings," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 11(06), pages 1065-1085.
  • Handle: RePEc:wsi:ijitdm:v:11:y:2012:i:06:n:s0219622012400159
    DOI: 10.1142/S0219622012400159
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