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Warranty Servicing With A Brown–Proschan Repair Option

Author

Listed:
  • RUDRANI BANERJEE

    (Applied Statistics Division, Indian Statistical Institute, 203, B. T. Road, Kolkata 700108, India)

  • MANISH C. BHATTACHARJEE

    (Center for Applied Mathematics & Statistics, Department of Mathematical Sciences, New Jersey Institute of Technology, Newark, NJ 07102, USA)

Abstract

Reducing warranty servicing costs are of great interest to product manufacturers or sellers who are contractually bound to provide post-sales support, up to a specified warranty period, usually in the form of some remedial action that restores a failed item to a functioning condition. Here, in the spirit of Jack et al. (2009) strategy based on partitioning the effective warranty period into three intervals, we consider and analyze the cost of a new two-dimensional warranty servicing strategy, that probabilistically exercises a choice between a replacement and a minimal repair to rectify the first failure if any, in the middle interval. The behavior of the expected cost is numerical illustration with Weibull failure model.

Suggested Citation

  • Rudrani Banerjee & Manish C. Bhattacharjee, 2012. "Warranty Servicing With A Brown–Proschan Repair Option," Asia-Pacific Journal of Operational Research (APJOR), World Scientific Publishing Co. Pte. Ltd., vol. 29(03), pages 1-13.
    • Handle: RePEc:wsi:apjorx:v:29:y:2012:i:03:n:s0217595912400234
    DOI: 10.1142/S0217595912400234
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    Cited by:

    1. Xiaolin Wang & Wei Xie, 2018. "Two-dimensional warranty: A literature review," Journal of Risk and Reliability, , vol. 232(3), pages 284-307, June.

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