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A new approach in exploring satisfaction with nursing care by nurses themselves

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  • Rana M Elayan
  • Muayyad M Ahmad

Abstract

Aims and objectives To examine the level of satisfaction with nursing care from nurses’ perspectives, as patients and/or as caregivers for hospitalised relatives. Background Many studies that have examined patients’ satisfaction with nursing care in Jordan and worldwide found high ratings of satisfaction with nursing care among patients. These ratings may be inflated because patients, as the recipients of care, are often unequipped to judge specific aspects of care, unless the patient is also a nurse. Methods A descriptive cross‐sectional design was used. Data were collected using the Patients Satisfaction with Nursing Care Quality Questionnaire. The total sample size was 231 registered nurses from eight hospitals in Jordan. All participating nurses had either experienced hospitalisation for a minimum of 24 hr for themselves or as caregivers for one of their close relatives, currently or within the last year. Results The average age of participants was 31.7 (SD = 0.40) years. Most of the participants were female with

Suggested Citation

  • Rana M Elayan & Muayyad M Ahmad, 2018. "A new approach in exploring satisfaction with nursing care by nurses themselves," Journal of Clinical Nursing, John Wiley & Sons, vol. 27(7-8), pages 1501-1507, April.
    • Handle: RePEc:wly:jocnur:v:27:y:2018:i:7-8:p:e1501-e1507
    DOI: 10.1111/jocn.14274
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    References listed on IDEAS

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    1. Tracey M Giles & Victoria Williamson, 2015. "Torn between dual roles: the experiences of nurse‐family members when a loved one is hospitalised in a critical condition," Journal of Clinical Nursing, John Wiley & Sons, vol. 24(21-22), pages 3095-3106, November.
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