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Older people's views of quality of care: a randomised controlled study of continuum of care

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  • Helene Berglund
  • Katarina Wilhelmson
  • Staffan Blomberg
  • Anna Dunér
  • Karin Kjellgren
  • Henna Hasson

Abstract

Aims and objectives To analyse frail older people's views of quality of care when receiving a comprehensive continuum of care intervention, compared with those of people receiving the usual care (control group). The intervention included early geriatric assessment, case management, interprofessional collaboration, support for relatives and organising of care‐planning meetings in older people's own homes. Background Prior studies indicate that tailored/individualised care planning conducted by a case manager/coordinator often led to greater satisfaction with care planning among older people. However, there is no obvious evidence of any effects of continuum of care interventions on older people's views of quality of care. Design Randomised controlled study. Methods Items based on a validated questionnaire were used in face‐to‐face interviews to assess older people's views of quality of care at three, six and 12 months after baseline. Results Older people receiving a comprehensive continuum of care intervention perceived higher quality of care on items about care planning (p ≤ 0·005), compared with those receiving the usual care. In addition, they had increased knowledge of whom to contact about care/service, after three and 12 months (p

Suggested Citation

  • Helene Berglund & Katarina Wilhelmson & Staffan Blomberg & Anna Dunér & Karin Kjellgren & Henna Hasson, 2013. "Older people's views of quality of care: a randomised controlled study of continuum of care," Journal of Clinical Nursing, John Wiley & Sons, vol. 22(19-20), pages 2934-2944, October.
  • Handle: RePEc:wly:jocnur:v:22:y:2013:i:19-20:p:2934-2944
    DOI: 10.1111/jocn.12276
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    Cited by:

    1. Helene Berglund & Henna Hasson & Karin Kjellgren & Katarina Wilhelmson, 2015. "Effects of a continuum of care intervention on frail older persons’ life satisfaction: a randomized controlled study," Journal of Clinical Nursing, John Wiley & Sons, vol. 24(7-8), pages 1079-1090, April.
    2. Åke Grundberg & Anna Hansson & Pernilla Hillerås & Dorota Religa, 2016. "District nurses' perspectives on detecting mental health problems and promoting mental health among community‐dwelling seniors with multimorbidity," Journal of Clinical Nursing, John Wiley & Sons, vol. 25(17-18), pages 2590-2599, September.

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