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The Specifics of the Services Sector Determining the Introduction and Utilisation of Information and Communication Technologies

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  • Benešová Dana

    (University of Economics in Bratislava, Faculty of Commerce, Department of Services and Tourism, Dolnozemská cesta 1, 852 35 Bratislava)

  • Némethová Ildikó

    (University of Economics in Bratislava, Faculty of Applied Languages, Department of Intercultural Communication, Dolnozemská cesta 1, 852 35 Bratislava)

Abstract

The services sector is characterised by a number of specifics. Their identification in ICT implementation in businesses facilitates the decision-making of services industries for such information technologies which allow businesses to differentiate their services from competitors and increase productivity. Therefore is important to identify the core activities of companies in relation to the nature of the production of services sectors, corporate strategies and services specifics.

Suggested Citation

  • Benešová Dana & Némethová Ildikó, 2012. "The Specifics of the Services Sector Determining the Introduction and Utilisation of Information and Communication Technologies," Studia Commercialia Bratislavensia, Sciendo, vol. 5(20), pages 524-535, December.
    • Handle: RePEc:vrs:stcomb:v:5:y:2012:i:20:p:524-535:n:1
    DOI: 10.2478/v10151-012-0010-y
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