Conflict Management in Organizations Adopting Artificial Intelligence: An Analysis of Workplace Accidents and Implications for Sustainable Development in the European Union

This study empirically examines the role of Artificial Intelligence (AI) in conflict management, focusing on its impact on workplace safety and sustainable development. The literature review focuses on three thematic areas: (1) conflict management in organizations, (2) workplace safety, including improved efficiency from automation and risks related to job displacement, and (3) sustainable development in the AI era. This study analyzes Eurostat’s 2021 dataset on AI adoption, workplace safety, and sustainability. It is examined the relationship between AI adoption in enterprises and workplace accident rates across EU Member States. To ensure data reliability, only countries with complete and verified records in both categories were included in the analysis. Descriptive statistics were employed to summarize the key trends and Spearman’s rank correlation coefficient was applied to assess the strength and direction of the association between AI adoption and workplace accident rates. The chosen methodological approach enables an impartial assessment of potential correlations while considering variations in data distribution across different EU Member States. Preliminary findings reveal a significant positive correlation, indicating that rapid AI adoption may coincide with heightened organizational tensions and increased risk of conflict triggers. These results underscore the need for comprehensive conflict resolution strategies that explicitly integrate sustainability objectives, ensuring that AI technologies are implemented responsibly and equitably. By shedding light on the interplay between AI, conflict management, and sustainable development, this study contributes new insights into how organizations can harness innovative tools without compromising workforce well-being or long-term societal progress.