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A Primary Human Critical Success Factors Model for the ERP System Implementation

Author

Listed:
  • Jenko Aleksander

    (Sapphir d.o.o., Ljubljana, Slovenia)

  • Roblek Matjaž

    (University of Maribor, Faculty of Organizational Sciences, Slovenia)

Abstract

Background and Purpose: Many researchers have investigated various Critical success factors (CSFs) and the different causes of ERP implementation project failures. Despite a detailed literature preview, we were unable to find an appropriate research with a comprehensive overview of the true causes behind CSFs, observed from a human factors perspective. The objective of this research was therefore to develop and evaluate the Primary human factors (PHFs) model and to confirm the significant impact of PHFs on traditional CSFs and on the project success.

Suggested Citation

  • Jenko Aleksander & Roblek Matjaž, 2016. "A Primary Human Critical Success Factors Model for the ERP System Implementation," Organizacija, Sciendo, vol. 49(3), pages 145-160, August.
    • Handle: RePEc:vrs:organi:v:49:y:2016:i:3:p:145-160:n:2
    DOI: 10.1515/orga-2016-0014
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    References listed on IDEAS

    as
    1. Benoit Aubert & Val Hooper & Alexander Schnepel, 2013. "Revisiting the role of communication quality in ERP project success," American Journal of Business, Emerald Group Publishing, vol. 28(1), pages 64-85.
    2. Benoit Aubert & Val Hooper & Alexander Schnepel, 2013. "Revisiting the role of communication quality in ERP project success," American Journal of Business, Emerald Group Publishing Limited, vol. 28(1), pages 64-85, April.
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