A Proposed Knowledge Management System in SOFCON: Saudi Arabia Perspectives

Knowledge management has became vital in organizations in today's business environment as the implementation of knowledge management tends to provide benefits such as an enhanced way to organize existing corporate knowledge; making individuals more effective at sharing explicit knowledge; and providing new ways to expose tacit knowledge, and in turn this will lead to competitive advantage. It has been argued that the role of quality professional can contribute greatly to knowledge management to include raising strategic awareness, improving the knowledge management process, cost minimization through the usage of one model to blend knowledge management and quality verification and leading the way, and in turn achieving organizational competitiveness. Due to the contribution of quality professional to the enhancement of the knowledge management process, it is suggested that a quality management system that supports all the quality management dimensions and knowledge creation processes will be more effective than one that does not. Therefore, the purpose of this paper is to establish a knowledge management system where quality professional will be a key player in capturing the knowledge needed for the needs of small and medium sized organizations in Saudi Arabia.