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The Adoption of Management Systems Standards & Best Practices in Malaysia (Current and Future Trend)

Author

Listed:
  • Idris Mohd Azman

    (SGM, SIRIM Training Services, SIRIM Berhad, Malaysia)

  • Aziz Nor Faridah Ab

    (Senior Consultant, SIRIM Training Services, SIRIM Berhad, Malaysia)

  • Zailee Salliza

    (Consultant, SIRIM Training Services, SIRIM Berhad, Malaysia)

Abstract

Considers the extent to which Standards Based Management Systems and best practices are being successfully implemented in Malaysian organizations. A survey on Malaysian organizations was conducted in June 2011 and has produced 143 positive responses. Highlights the findings of the survey such as the status of ISO 9000, TQM, 5-S, QCCs and quality tools & techniques, the benefits and difficulties, best practices most frequently used and the future trend of Malaysian quality improvement activities. Also highlights a model for the implementation of TQM for Malaysian organizations.

Suggested Citation

  • Idris Mohd Azman & Aziz Nor Faridah Ab & Zailee Salliza, 2014. "The Adoption of Management Systems Standards & Best Practices in Malaysia (Current and Future Trend)," Nang Yan Business Journal, Sciendo, vol. 1(1), pages 105-112, November.
    • Handle: RePEc:vrs:nybujo:v:1:y:2014:i:1:p:105-112:n:15
    DOI: 10.2478/nybj-2014-0015
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