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The Impact of Supply Chain Management in the Operations of a Passenger Rail Transport System: A Case Analysis of Passenger Rail Transport from 2009 to 2015

Author

Listed:
  • Chimusoro Oliver

    (Pr. Eng., PRASA Engineering Research Chair, University of Stellenbosch, Faculty of Engineering, Department of Industrial Engineering, Stellenbosch, South Africa)

  • Fourie Cornelius J.

    (Senior Lecturer, Pr. Eng., Chair-holder, PRASA Engineering Research Chair, University of Stellenbosch, Faculty of Engineering, Department of Industrial Engineering, Stellenbosch, South Africa)

  • Chimusoro Itai

    (45 Glen Avenue, Highway Gardens, Germiston, Edenvale, Africa de Sud)

  • Twala Mandla

    (Gauteng Department of Infrastructure Development, 18 Rissik Street, Marshalltown, Johannesburg, Gauteng, South Africa)

  • Tshabalala N.G.

    (Department of Sociology, University of Zululand, KwaDlangezwa, 3886. Zululand, South Africa)

Abstract

The article looks into the influence that supply chain management has in the operations of a passenger rail company in South Africa. The case analysis was based on desktop research on PRASA annual reports from 2009 to 2015 including the two Corporate Plans from 2015 to 2019. Successes and challenges encountered in the organisation will be analysed. Areas to be analysed include enhancement of technical skills, the refurbishment programme, patronage growth, customer satisfaction and passenger safety among others. The article covers the impact of supply chain management (SCM) on the general corporate performance; analyses the risks and disruptions derived from the various supply chain sources undermining supply chain performance; identified, shared and promoted the uptake of best practice in supply chain management.

Suggested Citation

  • Chimusoro Oliver & Fourie Cornelius J. & Chimusoro Itai & Twala Mandla & Tshabalala N.G., 2017. "The Impact of Supply Chain Management in the Operations of a Passenger Rail Transport System: A Case Analysis of Passenger Rail Transport from 2009 to 2015," Mediterranean Journal of Social Sciences, Sciendo, vol. 8(2), pages 47-56, March.
    • Handle: RePEc:vrs:mjsosc:v:8:y:2017:i:2:p:47-56:n:33
    DOI: 10.5901/mjss.2017.v8n2p47
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