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Contactless Technology as a Factor of Tourism Industry Development - A Review of Current Practices and Future Directions

Author

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  • Dragović Nataša

    (Student of Department of Geography, Tourism and Hotel Management, Faculty of Sciences, University of Novi Sad, Republic of Serbia)

  • Stankov Uglješa

    (Department of Geography, Tourism and Hotel Management, Faculty of Sciences, University of Novi Sad, Republic of Serbia)

  • Vasiljević Đorđije

    (Department of Geography, Tourism and Hotel Management, Faculty of Sciences, University of Novi Sad, Republic of Serbia)

Abstract

During the Second World War, technology was developed for tracking objects or enemy aircraft, now known as contactless technology, which at that time was limited to only one type of technology, called RFID - Radio Frequency Identification. For years, contactless technology has evolved and NFC technology has emerged from RFID technology, which is labeled as short-field technology. Today, Bluetooth Beacon technology is also known and developed. All three technologies have a great application in tourism, such as contactless payment, toll collection, sharing of important information, access control, exchange of data between two smart devices, as well as many others. The aim of this paper is to indicate the significant application of contactless technologies in tourism, as well as to highlight the benefits and future implications of the examples presented.

Suggested Citation

  • Dragović Nataša & Stankov Uglješa & Vasiljević Đorđije, 2018. "Contactless Technology as a Factor of Tourism Industry Development - A Review of Current Practices and Future Directions," Economic Themes, Sciendo, vol. 56(2), pages 179-202, June.
    • Handle: RePEc:vrs:ecothe:v:56:y:2018:i:2:p:179-202:n:3
    DOI: 10.2478/ethemes-2018-0011
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    More about this item

    Keywords

    contactless technology; RFID; NFC; Bluetooth Beacon technology; tourism; tourism development;
    All these keywords.

    JEL classification:

    • O3 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights
    • L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism
    • Z32 - Other Special Topics - - Tourism Economics - - - Tourism and Development

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